premium microsoft solitaire collection still getting ads


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I paid again to upgrade to premium so I wouldn't get ads but am still getting ads. How do I either stop getting ads or get a refund of my money?
 
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Thank you for the info. But I still paid money to not have ads so either I need a fix or a refund.
 

bassfisher6522

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Thank you for the info. But I still paid money to not have ads so either I need a fix or a refund.
Yeah....I know. I just through that out there. As I hate having to be online to paly solitaire or any card game. That said, have you checked your system files for any corruption via sfc /scannow. Other than that a phone call directly to MS will be needed.
 
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Thank you. I will hunt for a # and call them on Monday. I agree on not having to play online. I really don't care abt scores or trying to beat someone else. Just like playing for me. So I may just get a refund and play the other game you suggested. Have a great day.
 

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