Samsung 4-in-1 Scanner stops working

Discussion in 'General Discussion' started by hansel, Jul 6, 2018.

  1. hansel

    hansel

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    I have a Samsung M288X Series 4-in-1. The scanner stops communicating with the computer about 3 weeks ago. The printer still works when I sent print from computer. Tried reinstalling from CD several times still did not solve problem. Tried downloading the software from the internet and it seems to be not installing. Don't know if I buy a new 4-in-1 will solve the problem.
    Need help!
     
    hansel, Jul 6, 2018
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  2. hansel

    jmccleary

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    Had a similar problem with an Epson XP-310. Copy function wouldn't work but everything else did. After repeated efforts with Installation CD and internet inquiries the simple price of replacement was the answer. Epson XP-440
    $50.00.
    Of course you'll have to make your own decision but sometimes the only answer is to bite the bullet and end the frustration.
     
    jmccleary, Jul 6, 2018
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    Trouble and ram1220 like this.
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  3. hansel

    Trouble Noob Whisperer Moderator

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    Might be worth having a go with the trial version of
    https://www.hamrick.com/download.html

    As I understand it the trial version puts a watermark on scans until you purchase a license for $40 bucks.
    I guess it depends on how attached you are to that device.
    As Jim points out above, sometimes it's best to get something a bit more current and compatible
     
    Trouble, Jul 6, 2018
    #3
  4. hansel

    hansel

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    The 4-in-1 is about a couple of years. If it's the unit I have no issue replacing it. I'm just wondering if one of the window 10 updates has blocked the path.
     
    hansel, Jul 6, 2018
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