Hi, thanks for your reply, I have had Windows ten installed for some time, version 1809 since the second release and it worked well untill now. I live in the UK the time zone and it is set to London, do you think it may be worth setting it to a different zone and then back to see what happens?Have you tried investigating time zone issues that have been reported for quite some time regarding impacting the Start Menu and associated Tiles as discussed here
[Fix Windows 10 Bug] If You Change System Time (Zone), Start Menu doesn’t Save Your Changes - Today I'm going to share the most irritating and weird bug present in Windows 10 operating system. It exists in Windows 10 Creators Update, Fall Creators Updatewww.askvg.com
I can't see how it would hurt to try as it might at least serve to advance the diagnostic process.do you think it may be worth setting it to a different zone and then back to see what happens?
the computer is set for two users, my side has the problem and my wife's side is fine
It more or less confirms that the issue is unique to your profile.does any of this change the suggestion to make a new local account?
It's relatively easy to copy all your critical data from the old account into the new account.but all my stuff is in the first account
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