Touch Feature No Longer Works


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Jan 13, 2020
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I moved in July. Since I moved, I have not been able to use the touch feature on my Windows 10 Enterprise system. I have a Planar PXL2430MW touch screen. I assume that the problem is that Microsoft somehow removed the touch driver or some similarly bad thing. I don't even see "touch" on any item of the Human Interface devices. The manufacturer said that no special driver is needed. Windows 10 has the correct driver. Apparently perhaps not after some update in mid-2019. At least, that's my guess. It worked before moving in July. In August of last year, it did not work. My monitor can use HDMI or USB but I think I used HDMI. If both HDMI and USB work, what's the difference for the touch driver? I can see the touch keyborad icon on teh taskbar but clicking it does nothing. It used to work just fine. MIcrosoft's online help offers me no clues. I tried to update all the Human Inerface drivers but Windows kept saying that I have the best one. There does not seem to be a Microsoft touch driver that I can find. My guess hee is that the driver is to blame but I don't know what else to try. Any suggestions, please? Thanks.,
 
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Jan 27, 2016
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Some touch screen drivers were contained in the OEM Chipset, and MS updates can cause issues, reinstall your latest Manufacture Chipset software. Dell is one of the worse, next is HP then Acer.
 

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