SOLVED Upgrade Won't Install

[homerwhite]

Hi and I hope somebody can help. I reserved my upgrade which is now telling me that the upgrade is available, i enter the 'OK, let's continue' area and get the 'working on it' screen and it stays there for a long time and goes nowhere, Is this because I have previously downloaded an ISO file and transferred to my laptop to evaluate Win 10 and now my desktop will not load the software even though it is saying the download is complete. Any help would be appreciated.

 

[davidhk129]

Try this way to install Win 10........

I used the same method to install Win 10 Home and Win 10 Pro in my 2 laptops.
1. Download the media Creation Tool. Make sure you pick the correct bit version.
http://www.microsoft.com/en-us/software-download/windows10

2. Run the Tool.
Select Create installation media for another PC option. That will create a Win 10 ISO.
(You can burn it to a bootable media later on. This method does not require it ).

3. Right click at the ISO > click Mount > click Setup.exe.
Installation will begin. This method allows you to keep your files, settings and apps.
This method does not require product key.
Activation will be automatic.