W10 reset. No mouse or keyboard.

[Loughlini]

I have just done a W10 'reset this PC'. It has booted up W10 but I have no mouse or keyboard so can't input any commands. I need urgent help to get my PC back.

 

[Loughlini]

I have just done a W10 'reset this PC'. It has booted up W10 but I have no mouse or keyboard so can't input any commands. I need urgent help to get my PC back.

Update. I have just plugged the wireless kbd transponder into a Belkin USB adapter and now the kbd and mouse are working. My PC is a 2009 DELL Inspiron 545 so is quite old. Any ideas why the rear USB socket was not working? At least I can move forward now.

 

[Bighorn]

One reason for them not working is whether USB 2 [black] or USB 3 [blue] ports are being used, most BIOSes [on the motherboard] support USB 2 but USB 3 requires drivers which don't load until the Operating System is running. Printers also can be affected.

 

[Loughlini]

My 545 is an old system so only supports usb2.
Might have been quicker to buy a new PC!

 

[Bighorn]

I know the feeling, have an older PC with USB 2 only but since it has PCIe slots I added an X1 card that gives me 4-port USB 3, quite usable.

 

[bassfisher6522]

I know the feeling, have an older PC with USB 2 only but since it has PCIe slots I added an X1 card that gives me 4-port USB 3, quite usable.

I need to pick me up one of those....I'm out of USB ports. LOL!

 

[Bighorn]

They are available for either USB 2 or USB 3, I shop Amazon a lot as it's convenient. This is not an advertisement but I use Amazon Prime, the subscription saves me a lot of money with its free shipping, especially when some things have higher shipping cost than what the product cost. Can't avoid Sales Tax since Net Neutrality was done away.