Why cant we ger an answer from tech support to fix the "cant reach page" problem ? I have tried


Ad

Advertisements

Joined
May 6, 2015
Messages
2,842
Reaction score
500
You could do a few diagnostics and tests and tell us what you see.
Assuming Windows 10 Home:

Ethernet or Wifi.
A listing of ipconfig /all when it fails.
what sort of machine is it
Which browser?
When it fails can you ping the site you want to get to.

If you right click on the network icon on the task bar does the screen show connectivity? Is the network set to Private.

and even checking if the adapter is enabled and showing connected.


If you are using IE or Edge, try using Chrome and see if it connects.
If you are using Norton or McAfee turn it off and use Defender.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top