SOLVED Will Not Recognise The Dvd/cd Drive Since Installing Windows 10

[Bob Newell]

Since I have installed windows 10 I am unable to use the DVD/CD drive on my computer.

 

[Trouble]

https://support.microsoft.com/en-us/kb/314060
Resolution #5 "Create a registry subkey" usually works for Windows 10.
Might be worth a try.

 

[davehc]

If it is a Dell, they also have an Optical drive "fix" for the problem. Probably does the same thing as Trouble's link.

 

[Bob Newell]

If it is a Dell, they also have an Optical drive "fix" for the problem. Probably does the same thing as Trouble's link.

Yes I have a Dell computer but this all sounds very technical to me is there any way I can revert back to windows 7

 

[Trouble]

but this all sounds very technical

Right click the Start Button and choose Command Prompt (Admin) and in the command prompt window copy and paste this

reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

That's about as simple as I can make it.
Perhaps davehc has a link to the Dell Fix for you.

 

[Bob Newell]

Right click the Start Button and choose Command Prompt (Admin) and in the command prompt window copy and paste this

reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

That's about as simple as I can make it.
Perhaps davehc has a link to the Dell Fix for you.

Well I did this and the computer says it was successful but the DVD?CD drive still does not work or be recognised

 

[Bob Newell]

Right click the Start Button and choose Command Prompt (Admin) and in the command prompt window copy and paste this

reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

That's about as simple as I can make it.
Perhaps davehc has a link to the Dell Fix for you.

Ok rebooted and now fine thank you trouble

 

[Trouble]

Glad it worked out.

Ok rebooted and now fine thank you trouble

Yes, some registry edits will require a reboot.
Thanks for the follow-up, much appreciated.

 

[davehc]

Apologies. I have had other things to attend to. Anyway, glad it is fixed