Win 10 Mail can not down load attachments

[Michael Bell]

Since creator up date I cannot down load attachments PDF and so on. Any one have a ideal on how to fix?
I have seen some that would wipe out what emails I have sent. Any way around that happening ?

 

[Wolfie]

Hi Michael,

what E-Mail app are you using?.

 

[Michael Bell]

Hi Michael,

what E-Mail app are you using?.

mail
Version 17.8241.41275.0 All my problems started with Creator up date to version win 10 1703

 

[Michael Bell]

mail
Version 17.8241.41275.0 All my problems started with Creator up date to version win 10 1703

I also use SBC email that I can open PDF attachment print or down load attachment

 

[Wolfie]

I don't know if this will help you at all?:

http://pureinfotech.com/reset-mail-app-windows-10-fix-email-sync-issues/

 

[Michael Bell]

I don't know if this will help you at all?:

http://pureinfotech.com/reset-mail-app-windows-10-fix-email-sync-issues/

tried what you suggested open file it gave me a command to enter in power panel as administrator . It is no longer usable I am running version 1703 up dated creator which has been my issue. In new version extra feature in settings for app's. Found mail and calendar app its uninstall is grayed out cannot use. Now what is your thoughts ?

 

[Wolfie]

What about this then?:

http://www.intowindows.com/how-to-reinstall-the-mail-app-in-windows-10/

I don't use it myself so cannot really comment further!.

Have you run "Troubleshooter":

https://support.microsoft.com/en-us...790db/run-the-troubleshooter-for-windows-apps

 

[davehc]

Try this first:

Open settings - Apps.
Scroll down to the Mail and calendar entry.
Click it and then, in the next options, "Advanced Options"
Click that and then "Reset"

 

[Michael Bell]

I have refreshed or reset app and the move or remove mail app does not work

 

[Norton]

As Wolfie mentioned, run Windows Troubleshooter. Go to Settings > Update & Security > Troubleshoot. It will check your mail app for problems.

 

[davehc]

Another offer:

Click the cogwheel in Mail, in ordr to open the settings.
Scroll down to "Reading" and click in.
Scroll down again to "External content" and tick the box "Apply to all accounts", then put the next item "ON" (Automatically download external images), and, "Show sender pictures in the message list"

 

[Wolfie]

There was also another cumulative update (KB4032188) in the last few days, try running updates again?.

 

[Michael Bell]

There was also another cumulative update (KB4032188) in the last few days, try running updates again?.

Best I can figure out its a Pop3 issue with Mail app , I can see and down load attachments using my SBC mail software . Service registration is missing or corrupt according to one site I went too that scanned my computer for a price will fix that I am not willing to pay. Since Creator update caused the problem 1703. I can not find a troubleshoot to fix service issue so far

 

[Wolfie]

HI Michael,

did you run this one?:

https://support.microsoft.com/en-us/help/4027498/windows-run-the-troubleshooter-for-windows-apps

 

[Michael Bell]

finally gave up trying to fix went to Microsoft help . Must have taken three hours for a tech level two person to fix I think? App would not uninstall by itself they had to and now the down load opens threw Edge. Waiting for a email to come with attachment to verify its fixed. The app threw settings app utility still shows Mail app can not be uninstalled or moved. At least they know there is a issue hope they fix it before fall up date.
Isn't wonderful being forced to up date, I let that Tech know my feels on that.