SOLVED WIN 10 Problem

[Charlie123]

I installed WIN10 when it first came out and had some issues (although in general I like WIN10). Mainly when viewing a web site (MSN or Google) seems that there are constant updates, the page reloads or momentarily hangs (as if a video is running in the back ground). Went back to WIN7 and did not experience same problems. Recently I decided to give it a second try, thought maybe they MS had corrected these issues. Same problems, anyone else experiencing these problems.

 

[Norton]

Try switching browsers. What browser are you using?

 

[Charlie123]

Try switching browsers. What browser are you using?

I am using IE11, I do not have this problem when using WIN 7

 

[Norton]

Open Task Manager (Ctrl+Alt+ Del) and see what processes are running and CPU performance.

 

[Charlie123]

Norton, may be premature but you may have solved my problem, although I often use task manager to see what is going on with my pc. I recently bought a Netgear AC 1900 router which is great. They had me install a utility called Netgear Genie. This app was using almost 40 % of CPU, Although it is odd I had this router with WIN 7 and had no issues. I do like the app but can live without it. I looked for a way to disable but didn't see it. Thanks for reminder, hope this was it. I will keep you posted

 

[Norton]

Charlie 123 try Do you really need it? If yes try uninstalling the program from control panel "Programs and Features. Then try a installing again.

https://community.netgear.com/t5/Genie/genie-installer-updater-not-windows-10-compatable/td-p/970950

http://answers.microsoft.com/en-us/...0/0d57acb2-c76f-4acb-9803-b64287a914af?auth=1

 

[Charlie123]

I did try this install and immediately noticed that CPU usage went to 35%, however noticed that I can now disable the app without uninstalling. I do not use the genie often but it is handy to check network connectivity and download/upload speeds. This way I can use it then disable. Thanks again I think as far as I am concerned problem solved

 

[Norton]

I'm pleased that you resolved your problem. We often overlook the simple methods of problem solving when we have a PC problem. I'm also glad to hear you found out how to disable the app.
Please mark your post as solved.
Thanks!