- Aug 10, 2017
- Reaction score
When shutting my HP laptop down the other night it did an automatic Windows update. My computer is clean, I have not been on any suspicious sites and I have not downloaded anything other than the stupid Windows update. I let the computer do its thing and went to bed. When I turned it on the next day I got the black screen with the HP logo, it says "Preparing Automatic Repair", it flashes over to "Please wait while we install a system update" the screen goes dark and then it starts going back through the loop again - infinitely. It has been doing this for two days. I cannot even get to a screen where I can start in safe mode. I do not have a Windows 10 disk. My computer originally came with Windows 8 on it and I did the free update to Windows 10 when that was available. My other computer does not have a disk drive so I cannot make a Win 10 disk. How do I get my computer out of this bloody loop without losing everything on it?? I am so frustrated with Windows right now since my computer worked properly when I shut it down and it automatically did the update.