Brand-new laptop, Dell Inspiron. My first experience with Windows 10. Spent 3 hours on the phone with tech support who "fixed it." It wasn't showing that Flashplayer was installed so she reinstalled it. The whole system is very slow but the only 2 games I play, including Lumosity, which requires speed, are impossible. Flashplayer forum page doesn't appear to exist, and because Flashplayer is free, I don't qualify for tech support. It's the newest Flashplayer, 188.8.131.52, and a 6-day old computer. Anyone have any ideas? Thanks! ....oh, forgot to say, Windows Explorer just doesn't work and I'm using Chrome (Flashplayer was downloaded onto Chrome automatically although I installed Chrome after the fact).