Windows 10 Upgrade on a Dell Laptop

SOLVED Discussion in 'Installation, Setup and Updates' started by Gary Melnick, Jan 7, 2017.

  1. Gary Melnick

    Gary Melnick

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    I updated my Dell Laptop to Windows 10. Since then, I must reboot my computer once I have turned it on and entered my password once. Otherwise, I have no internet access. I have heard that there is a Dell program that needs to be eliminated as it is the one that prevents my connection.
     
    Gary Melnick, Jan 7, 2017
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  2. Gary Melnick

    Trouble Noob Whisperer Moderator

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    As a test can you take a look at your power options
    Right click the Start Button and from the context menu choose Power Options (should be near the top)
    From the left column select "Choose what the power buttons do"
    Near the top select the link that says "Change settings that are currently unavailable"
    Uncheck "Turn on fast startup (recommended)"
    Click the Save changes button
    Test and see if that helps.
     
    Trouble, Jan 7, 2017
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  3. Gary Melnick

    davehc Microsoft MVP

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    You may not find that option on your Dell. But the airplane mode may be on by default.
    Click Start and the settings gear
    Click "Network and Internet"

    Go down to Airplane mode and click.
    Make sure it is "Off"
     
    davehc, Jan 7, 2017
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