My desktop which is an HP automatically downloaded an update for Windows. My computer is now stuck on a screen that wants me to choose the keyboard layout. I was finally able to get to the BIOS advanced options but I have no idea what to do here to fix this problem. I do not have actual dvds to restore from because I did all this online. Can anyone help me? I am computer literate so please no acronyms!! I have been doing this for hours now. I am desperate for help as I have a big meeting tomorrow morning. Of course this is when Microsoft sends an update. Just to screw me.
Windows stuck on"choose your keyboard layout"
- Thread starter Kpat
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Hello and welcome to the forum.
You're going to need a second working computer to create media that you can use to boot and possibly recover your computer
You need to build your own installation media to boot your system. Go here.....
https://www.microsoft.com/en-us/software-download/windows10
Get a copy of the ISO and save it to your computer read the subsection titled Using the tool to create installation media (USB flash drive, DVD, or ISO file) to install Windows 10 on a different PC (click to show more or less information)
You can use the media creation tool to write to either a DVD or a USB ThumbDrive but I generally use
ImgBurn to burn it to a DVD http://imgburn.com/index.php?act=download (simply install it and then right click the ISO and choose Open with and select ImgBurn from the context menu)
OR
Rufus to burn it to a USB ThumbDrive http://rufus.akeo.ie/ (just run the program and configure it according to your system needs)
Use that installation media to boot the system click the Repair Your Computer link on the second page after the Choose a Language and Keyboard layout page, that should get you to the Advanced Troubleshooting options.
Sometimes those options work better when attempted from the installation media.
Failing all troubleshooting steps you can still use the installation media to choose the "Install now" button to perform a custom clean install of Windows as a last resort.
Hopefully you have backups of all your critical data.
You're going to need a second working computer to create media that you can use to boot and possibly recover your computer
You need to build your own installation media to boot your system. Go here.....
https://www.microsoft.com/en-us/software-download/windows10
Get a copy of the ISO and save it to your computer read the subsection titled Using the tool to create installation media (USB flash drive, DVD, or ISO file) to install Windows 10 on a different PC (click to show more or less information)
You can use the media creation tool to write to either a DVD or a USB ThumbDrive but I generally use
ImgBurn to burn it to a DVD http://imgburn.com/index.php?act=download (simply install it and then right click the ISO and choose Open with and select ImgBurn from the context menu)
OR
Rufus to burn it to a USB ThumbDrive http://rufus.akeo.ie/ (just run the program and configure it according to your system needs)
Use that installation media to boot the system click the Repair Your Computer link on the second page after the Choose a Language and Keyboard layout page, that should get you to the Advanced Troubleshooting options.
Sometimes those options work better when attempted from the installation media.
Failing all troubleshooting steps you can still use the installation media to choose the "Install now" button to perform a custom clean install of Windows as a last resort.
Hopefully you have backups of all your critical data.