Windows Update Stuck "Restoring Your Previous Version Of Windows"


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I tried to up date 2 times but both time it doesn't get past 81% the I have to shut it off and restart and it says RESTORING YOUR PREVIOUS VERSION OF WINDOWS, CAN ANY ONE help????
 
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Press the Windows and "i" keys simultaneously, select "Update and Security", "Troubleshoot" in the left column, then "Windows Update" in the right window.

Ben
 
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THANK YOU FOR A QUICK REPLY I DID WHAT YOU SAID BUT IT DIDNT FIX THE PROBLYM?? IT SAID
POTENTIAL WINDOWS UPDATE ERROR DETECTED AND SAID NOT FIXED
 
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I tried to up date 2 times but both time it doesn't get past 81% the I have to shut it off and restart and it says RESTORING YOUR PREVIOUS VERSION OF WINDOWS, CAN ANY ONE help????
What type of update are you trying? Most normal updates will not need to restore your previous version but will just fail. We always suggest you disconnect external USB devices and if you have any devices you can disable, it might help.

If it might be a earlier build update, logs are kept which might give you a clue. Look for a file called Setupact.log and check the date to see if it agrees with the failed attempt.

https://support.microsoft.com/en-us/help/928901/log-files-that-are-created-when-you-upgrade-to-a-new-version-of-window
 
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I tried to up date 2 times but both time it doesn't get past 81% the I have to shut it off and restart and it says RESTORING YOUR PREVIOUS VERSION OF WINDOWS, CAN ANY ONE help????
I don't know what 'Windows Update' you are trying to update? Please state the exact update if its a featured update or a cumulative update? Furthermore, if you are trying to update a 'Windows cumulative update' of an OS Built e.g. 1803 then go to this link: https://support.microsoft.com/en-au/help/4099479 as you can get a 'standalone' and download the appropriate download for your system and install them that way.

If you are after a 'featured Update' and this is especially relevant to the new Windows 10 update 1809 that is called 'Windows 10 October 2018 Update (version 1809)' release date: 2 October 2018, version: Windows 10, version 1809 OS built: 17763.1. I recommend that you 'DO NOT' use the 'Windows update' within 'Settings' and use the 'Windows 10 Update Assistant' that you can download from this link: https://www.microsoft.com/en-us/software-download/windows10 and then use this tool to download/install this major update.
 

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