Wireless software is incompatible with Windows 10

[Vince Massi]

Yesterday, I successfully installed Win 10 on a neighbor's Win 7 laptop. However, it could not connect to the internet, explaining that his Wi-Fi software (which worked fine with Win 7) was incompatible with Win 10. I switched him to DSL and he is doing fine. But how do I get him compatible Wi-Fi software?

My three laptops are all Windows 8 Spanish edition, upgraded to 8.1, and then upgraded to 10. All run wireless with no problem.

 

[Trouble]

What wireless adapter is install in the machine you are having trouble with.
Manufacturer's Name, Model Name, Model Number, etc.

 

[Vince Massi]

Trouble, I went back today and got him onto wireless with no problem. Unfortunately, as I explained in another thread, he didn't know most of his passwords, and I had to take him back to 7.