Wordament closing unexpectedly


Joined
Apr 22, 2017
Messages
5,478
Reaction score
683
Hi radcliffe287,

did you also try resetting the app?. Settings > Apps > Microsoft Store > Advanced options > Reset. :)

1603651837948.png


1603651886991.png
 
Ad

Advertisements

Joined
Oct 9, 2015
Messages
49
Reaction score
2
Yes, I did eventually think of that. I reset the App; I waited an age for it to reload my saved Cloud data, then it crashed on me again!
 
Joined
Apr 22, 2017
Messages
5,478
Reaction score
683
I can really only recommend a full system reset after backing up all your data (pics, docs etc). I don't know what else to suggest?. :)
 
Ad

Advertisements

Joined
Apr 22, 2017
Messages
5,478
Reaction score
683
Hi,

you could try sending them "Feedback" and you might get lucky if you report it as a bug?. :)

microsoft store.jpg
 
Joined
Oct 9, 2015
Messages
49
Reaction score
2
Thanks for contiunuing to try to sort this out! In facxt it's a Win 10 desktop,not a Chrome book, and has been restrted every day - and my internet connection is great! It does, by the way seem to be a problem with other "Microsoft Casual Games" like Sudoku. Much appreciate the suggestions, even if I decine them! And (re above) I did in the end do a full reset, but half my Apps disappeared, including MS Office!
 
Ad

Advertisements


Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top