After System Restore, Windows 10 not recognizing password


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I have been using Windows 10 without any problem, until I did a system restore. When the computer rebooted, it would not recognize my password, even though it was correct. I have changed my Microsoft Account password, but that didn't work. I have the local account and the Microsoft account on the computer. Neither one accepts the password. I am using Windows 10 on two other computers without any problem. Any suggestions on getting the computer to recognize the password? I can't get past the login window to access anything.
 
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Trouble

Noob Whisperer
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Hello Mary J. and welcome to the forum.
Try using the On Screen Keyboard at the login screen and see if that works any better.
I suppose it's possible that the system restore might have cause an issue or otherwise corrupted some files associated with the keyboard you are using.
If it is a wireless keyboard, you might try a standard USB keyboard temporarily. Do you have a or any language packs installed?
 

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