Cannot access keyboard


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May 19, 2015
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At the start screen I am unable to use the keyboard and it doesn't see any external keyboards either. I log into the machine using the onscreen keyboard and I cannot use any buttons on the keyboard EXCEPT the F1-F12 buttons. How to enable the full keyboard again? This is dual boot, Windows 8.1 works fine still no issue with the keyboard. Any help is appreciated thanks!
 

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