cannot connect any bluetooth keyboards

Discussion in 'Hardware' started by Ghaeng, Jul 14, 2017.

  1. Ghaeng

    Ghaeng

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    everytime i try to connect a bluetooth keyboard, windows asks for a passcode that i type on the keyboard... no matter how many times i type the passcode, windows wont accept it... i have tried with 2 different bluetooth keyboards and same problem... how do i disable the passcode?
     
    Ghaeng, Jul 14, 2017
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  2. Ghaeng

    Wolfie

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    Wolfie, Jul 15, 2017 at 5:16 AM
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  3. Ghaeng

    Ghaeng

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    I dont see any bluetooth icon in control panel
     
    Ghaeng, Jul 15, 2017 at 12:11 PM
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  4. Ghaeng

    Saltgrass

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    I just connected my keyboard. I went to Settings - Devices - Bluetooth.

    Then selected to add a device and selected Bluetooth devices. I had turned on my keyboard and then hit a connect button to get the led to change colors.

    The Passkey poped up and said to enter the passkey on the device and press return, which I did.

    The keyboard completed the pairing and connecting.

    If there is a difference in your process, can you tell us where?
     
    Saltgrass, Jul 15, 2017 at 6:02 PM
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  5. Ghaeng

    Ghaeng

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    nope, this is precisely what i did.. the difference maybe is that sometimes the passcode disappears before i can get a chance to read it
     
    Ghaeng, Jul 16, 2017 at 1:46 AM
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  6. Ghaeng

    Saltgrass

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    The only two things I might suggest are first, if you have another set of numbers on the keyboard, try those.

    If that doesn't help, uninstall the Bluetooth driver and reinstall. When I uninstall a driver, I use the Device Manager and uninstall the device and check the box to uninstall all drivers. If you have a driver available to reinstall, you may want to do this while offline.

    When the passcode window disappears early, is the LED still blinking colors? Are you taking too much time to hit the enter key?

    My keyboard is an HP K4000 which seems to be very reliable. It may also be a problem with your Bluetooth device in Win 10.

    Sorry I don't know a way to disable the passcode since it is used to assign that keyboard to only one machine.. You do only have the one system you are trying to pair with?
     
    Saltgrass, Jul 16, 2017 at 2:04 AM
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  7. Ghaeng

    Wolfie

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    Wolfie, Jul 16, 2017 at 8:55 AM
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