Cannot connect to internet

Discussion in 'General Discussion' started by qeeruq, Sep 5, 2018.

  1. qeeruq

    qeeruq

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    Hi,

    I need help. I cannot use the computer because after restarting my computer, it turned out that there is no internet connection. When I "went" to Network Sharing Center and Change Adapters Setting, it turned out that nothing was there. However, in Device Manager everything is in place and is OK.

    I tried to uninstall the network adapters and install them again from scratch but it did not change anything. The situation was the same.

    I do not have the slightest idea what to do to fix it. Help me, Please !!!!
    P.S.
    OS: Windows 10 Pro x64
    Motherboard::ASRock Z370 Taichi
    Ram: DDR4 32GB
    Video Card: nVIDIA GeForce GTX 1050Ti
     

    Attached Files:

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    Last edited: Sep 5, 2018
    qeeruq, Sep 5, 2018
    #1
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  2. qeeruq

    Trouble Noob Whisperer Moderator

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    From the images you have posted, it appears that your only connected network adapter does not have DHCP enabled and probably as a consequence does not have a default gateway which is mandatory for connecting to the internet.
    You should take steps to remedy that.

    Right click the start button and choose run and in the run dialog box type
    ncpa.cpl
    hit enter
    In the network connections window right click that adapter that is connected and choose properties
    Select / highlight IPv4 and click the properties button
    Select both radio buttons to "Obtain ………… automatically"
    Likewise for IPv6, just in case your router is IPv6 capable
     
    Trouble, Sep 5, 2018
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  3. qeeruq

    qeeruq

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    Like I said in my previous message I have empty Network Connections and I cannot enable DHCP. Look at attached file 71.png
    P.S.
    I'm no sure if this is important but another computer connect to this router is working without any problems.
    I mean internet connection is there.
     
    Last edited: Sep 5, 2018
    qeeruq, Sep 5, 2018
    #3
  4. qeeruq

    Trouble Noob Whisperer Moderator

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    Can you or have you ran the "Network Adapter" troubleshooter

    Capture.PNG

    IF that doesn't or hasn't worked perhaps try rebuilding the network stack
    Right click the Start Button and choose Command Prompt (Admin) and in the command prompt window type
    netsh int ip reset resetlog.txt
    hit enter
    then type
    netsh Winsock reset
    hit enter
    then type
    exit
    hit enter
    Restart your computer
    See if that works for you.
     
    Trouble, Sep 5, 2018
    #4
  5. qeeruq

    qeeruq

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    It works !!! :)
    Thanks Guys for your time and help.
    I will never fix this by myself.
     
    qeeruq, Sep 5, 2018
    #5
    Trouble likes this.
  6. qeeruq

    Trouble Noob Whisperer Moderator

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    Location:
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    You're welcome and glad to hear that you managed to resolve your issue.
    Thanks for posting back with the follow-up info.
    Much appreciated.
     
    Trouble, Sep 5, 2018
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