Cannot connect to internet

Joined
Sep 5, 2018
Messages
3
Reaction score
1
Hi,

I need help. I cannot use the computer because after restarting my computer, it turned out that there is no internet connection. When I "went" to Network Sharing Center and Change Adapters Setting, it turned out that nothing was there. However, in Device Manager everything is in place and is OK.

I tried to uninstall the network adapters and install them again from scratch but it did not change anything. The situation was the same.

I do not have the slightest idea what to do to fix it. Help me, Please !!!!
P.S.
OS: Windows 10 Pro x64
Motherboard::ASRock Z370 Taichi
Ram: DDR4 32GB
Video Card: nVIDIA GeForce GTX 1050Ti
 

Attachments

Last edited:
A

Advertising

Trouble

Noob Whisperer
Moderator
Joined
Nov 19, 2013
Messages
11,849
Reaction score
1,880
From the images you have posted, it appears that your only connected network adapter does not have DHCP enabled and probably as a consequence does not have a default gateway which is mandatory for connecting to the internet.
You should take steps to remedy that.

Right click the start button and choose run and in the run dialog box type
ncpa.cpl
hit enter
In the network connections window right click that adapter that is connected and choose properties
Select / highlight IPv4 and click the properties button
Select both radio buttons to "Obtain ………… automatically"
Likewise for IPv6, just in case your router is IPv6 capable
 
A

Advertising

Joined
Sep 5, 2018
Messages
3
Reaction score
1
Like I said in my previous message I have empty Network Connections and I cannot enable DHCP. Look at attached file 71.png
P.S.
I'm no sure if this is important but another computer connect to this router is working without any problems.
I mean internet connection is there.
 
Last edited:

Trouble

Noob Whisperer
Moderator
Joined
Nov 19, 2013
Messages
11,849
Reaction score
1,880
Can you or have you ran the "Network Adapter" troubleshooter

Capture.PNG


IF that doesn't or hasn't worked perhaps try rebuilding the network stack
Right click the Start Button and choose Command Prompt (Admin) and in the command prompt window type
netsh int ip reset resetlog.txt
hit enter
then type
netsh Winsock reset
hit enter
then type
exit
hit enter
Restart your computer
See if that works for you.
 
Joined
Sep 5, 2018
Messages
3
Reaction score
1
It works !!! :)
Thanks Guys for your time and help.
I will never fix this by myself.
 

Trouble

Noob Whisperer
Moderator
Joined
Nov 19, 2013
Messages
11,849
Reaction score
1,880
You're welcome and glad to hear that you managed to resolve your issue.
Thanks for posting back with the follow-up info.
Much appreciated.
 
A

Advertising

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top