Can't access windows update and security


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Trouble

Noob Whisperer
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If you right click the Start Button and choose "Run" and in the run dialog box type
ms-settings:windowsupdate
hit enter or click OK.....
What happens?
 
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Thanks. Tried, takes me to the update and security screen but still does not open. Times out. I can also go to settings, system. then about, and get to update screen. I cannot open defender from there, nor can I open updates.
 
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Trouble

Noob Whisperer
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Two things you could try.
Clean boot the system
https://support.microsoft.com/en-us/kb/929135
Use the steps for 8 / 8.1 (same for 10)
See if that helps with the issue

AND OR

Create a new local user account as a member of the local administrators group (not a standard user)
Log off as you and log on as the new user
See if the new user account has the same problems.
 

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