SOLVED Cant click any applications

[Jamie Hetzel]

My battery recently came out for my computer. Once I put it back in, I realized that my computer cannot open anything. Firefox, skype, etc. It gives me this popup telling me windows is not responding. Once I tried to click the end process button, it doesnt work. I cant get into the task manager because everytime I click cntrl alt delete, the same thing happens. After a minute, my entire screen goes black. I reset my computer 4 times already and its not helping. Is there any way at all I can fix this...? Thank you for your valuable time.

 

[Trouble]

Hello and welcome to the forum.

My battery recently came out for my computer

I'll assume that "my computer" is a laptop and we're not talking about the motherboard's CMOS battery. So......
Try
Disconnecting the laptop from the AC power source.
Removing the battery and setting it aside.
Open the laptop and press and hold the power button and count to 30 (by ones, slowly and no cheating).
Close the laptop.
Put the battery back in place.
Reconnect it to AC power.
Press the power button and see what happens.

 

[Jamie Hetzel]

Hello and welcome to the forum.

I'll assume that "my computer" is a laptop and we're not talking about the motherboard's CMOS battery. So......
Try
Disconnecting the laptop from the AC power source.
Removing the battery and setting it aside.
Open the laptop and press and hold the power button and count to 30 (by ones, slowly and no cheating).
Close the laptop.
Put the battery back in place.
Reconnect it to AC power.
Press the power button and see what happens.

Hi! First of all, thanks for replying. Unfortunetly, the problem was not solved. Is there any other options? Thank you.

 

[Trouble]

I reset my computer 4 times already and its not helping.

When you say "reset".... what exactly do you mean by that term?

 

[Jamie Hetzel]

When you say "reset".... what exactly do you mean by that term?

Held the power button down until the entire screen goes black then turned it back on.

 

[Trouble]

Since I'm not sure, exactly what you can or cannot do, I'll ask......
Can you use the Start Button?
Can you hold the Windows Logo key down and strike the x key on your keyboard?
The object here is to attempt to get to the option to "restart" while holding the shift key on your keyboard to produce the advanced options which will allow you to attempt to boot the computer into Safe Mode or Safe Mode with networking.
IF you can use the Windows Logo key and the x key to produce the "x - menu", you should be able to navigate with your keyboard arrow keys and the enter key and then once you have "restart" highlighted / selected, hold the shift key and strike enter on your keyboard.

 

[Jamie Hetzel]

Since I'm not sure, exactly what you can or cannot do, I'll ask......
Can you use the Start Button?
Can you hold the Windows Logo key down and strike the x key on your keyboard?
The object here is to attempt to get to the option to "restart" while holding the shift key on your keyboard to produce the advanced options which will allow you to attempt to boot the computer into Safe Mode or Safe Mode with networking.
IF you can use the Windows Logo key and the x key to produce the "x - menu", you should be able to navigate with your keyboard arrow keys and the enter key and then once you have "restart" highlighted / selected, hold the shift key and strike enter on your keyboard.

No, I cannot do anything. Nothing is opening.

 

[Jamie Hetzel]

No, I cannot do anything. Nothing is opening.

Wait. I was just able to open it. (Windows button and X)

 

[Jamie Hetzel]

Since I'm not sure, exactly what you can or cannot do, I'll ask......
Can you use the Start Button?
Can you hold the Windows Logo key down and strike the x key on your keyboard?
The object here is to attempt to get to the option to "restart" while holding the shift key on your keyboard to produce the advanced options which will allow you to attempt to boot the computer into Safe Mode or Safe Mode with networking.
IF you can use the Windows Logo key and the x key to produce the "x - menu", you should be able to navigate with your keyboard arrow keys and the enter key and then once you have "restart" highlighted / selected, hold the shift key and strike enter on your keyboard.

I just went to the advanced part. Which option should I chose?

 

[Trouble]

I would try safe mode first and then see what happens.
Advancing then to safe mode with networking and testing again.
Just to see what does or doesn't work.... if the problem persists or not.

 

[Trouble]

 

[Jamie Hetzel]

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Okay, I will try this now and then tell you what happens.

 

[Jamie Hetzel]

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Sadly, this didnt help. My laptop is still doing the same thing.

 

[Trouble]

Try creating a new user to test if the problem is unique to your particular profile.
Use the Windows Key + X to open the menu and use your keyboard to navigate to Command Prompt (Admin) and use the enter key evoke it.
In the Command prompt window type
net user JohnSmith /add
hit enter
then type
net localgroup administrators JohnSmith /add
hit enter
type
exit
hit enter
Restart and log in as JohnSmith

Now obviously it doesn't have to be JohnSmith.
It can be Tom, Dick or Harry it doesn't make any difference
It's just a means of creating a new admin user to test and you can get rid of it later, anytime you want.

 

[Jamie Hetzel]

Try creating a new user to test if the problem is unique to your particular profile.
Use the Windows Key + X to open the menu and use your keyboard to navigate to Command Prompt (Admin) and use the enter key evoke it.
In the Command prompt window type
net user JohnSmith /add
hit enter
then type
net localgroup administrators JohnSmith /add
hit enter
type
exit
hit enter
Restart and log in as JohnSmith

Now obviously it doesn't have to be JohnSmith.
It can be Tom, Dick or Harry it doesn't make any difference
It's just a means of creating a new admin user to test and you can get rid of it later, anytime you want.

Sorry for the wait.

Try creating a new user to test if the problem is unique to your particular profile.
Use the Windows Key + X to open the menu and use your keyboard to navigate to Command Prompt (Admin) and use the enter key evoke it.
In the Command prompt window type
net user JohnSmith /add
hit enter
then type
net localgroup administrators JohnSmith /add
hit enter
type
exit
hit enter
Restart and log in as JohnSmith

Now obviously it doesn't have to be JohnSmith.
It can be Tom, Dick or Harry it doesn't make any difference
It's just a means of creating a new admin user to test and you can get rid of it later, anytime you want.

It seems to work on the other account completely fine.

 

[Trouble]

What "other account"?
The one I told you to create or did you have another pre-existing account already on the computer?

 

[Jamie Hetzel]

What "other account"?
The one I told you to create or did you have another pre-existing account already on the computer?

John Smith, the one you told me to create.

 

[Trouble]

OK....
Maybe give it a day, do some ordinary stuff, manually check for windows updates, store updates, reboot a couple times, browse the web, check your email, etc., etc.
As a means of testing the overall stability of the Operating System and as a consequence confirming that the problem is your user profile.
There may be issues with some programs, which may need to be re-installed / repair installed. Basically you want to take your time and see what does or doesn't work.
Afterwards you might want to read up on how to recover a corrupt user profile.
It's a bit of a pain, but nothing unmanageable and the JohnSmith user will come in handy when you create a new profile to move things into that is not JohnSmith.
The process has been around for years and remains relatively unchanged
https://support.microsoft.com/en-us/help/14039/windows-7-fix-corrupted-user-profile
I can't seem to find one from Microsoft explicitly for Windows 10 yet, but....
I can't imagine it being much different than the procedure outlined in that link under "My computer is in a workgroup"

 

[Jamie Hetzel]

OK....
Maybe give it a day, do some ordinary stuff, manually check for windows updates, store updates, reboot a couple times, browse the web, check your email, etc., etc.
As a means of testing the overall stability of the Operating System and as a consequence confirming that the problem is your user profile.
There may be issues with some programs, which may need to be re-installed / repair installed. Basically you want to take your time and see what does or doesn't work.
Afterwards you might want to read up on how to recover a corrupt user profile.
It's a bit of a pain, but nothing unmanageable and the JohnSmith user will come in handy when you create a new profile to move things into that is not JohnSmith.
The process has been around for years and remains relatively unchanged
https://support.microsoft.com/en-us/help/14039/windows-7-fix-corrupted-user-profile
I can't seem to find one from Microsoft explicitly for Windows 10 yet, but....
I can't imagine it being much different than the procedure outlined in that link under "My computer is in a workgroup"

I cant thank you enough. Youve been a great help. Thanks so much!! Have a nice day!!

 

[Trouble]

Glad things seem to have worked out. At least a little anyway.
Thanks for hanging in there and seeing it through.
Regards
Randy