Can't Log In After Restore


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Having trouble logging into my WIndows Live acoount on my laptop after a restore. My upgraded WIndows 10 was recently corrupted and I opted to do a System Restore and keeping my personal files. Afterwards, I can log in as Administrator to my laptop. But I can not log into my MSN Live account. I have gone thru the process of resetting my password hundreds of times, even able to log into my MSN account from another device and get my email. But I keep getting reset password on my laptop. Also, I can log in as Administrator and see my User Live acount and files. Any ideals or hints on how to resolve? Thanks in advance!

Atlguy
 
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Hi Atlguy,

not sure if it will help but syncing your settings might help?:

upload_2018-10-27_7-25-48.png


Another option might be to remove your old user account by first creating a new one and then removing the old one!. :):):)
 
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Thanks! Will give that a try and keep you posted!

Thanks Again!!!
 

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