SOLVED CD will not open


Joined
Feb 16, 2016
Messages
33
Reaction score
4
when a CD is inserted in my lap top it is not reconised and cannot be opened, have checked the settings to auto start, and to Microsoft Media, Ask Me, but no responce !. Is there any other settings i am unaware of ? Any help please.
 
Joined
Nov 6, 2017
Messages
207
Reaction score
32
If you are trying to open a file on the CD, insert it into the laptop, then start File Explorer, find the file and double-click it.

Ben
 
Ad

Advertisements

Joined
Oct 26, 2016
Messages
1,515
Reaction score
409
If you are trying to open a file on the CD, insert it into the laptop, then start File Explorer, find the file and double-click it.

Ben
If the CD is not even recognized, how is he suppose to access the files on it?
Have you even read the TO's statement??

@Walter Ashton
Does the CD even spin (can you hear it)? I would try this: Go into the device manager and search for the CD/DVD drive, then right click and uninstall it. Let the Laptop look for the drive again (Scan for hardware changes).
If the drive cannot be found, it is most likely the drive is bad and needs replacing.
Let me know what you could find out...
 
Joined
Feb 16, 2016
Messages
33
Reaction score
4
If you are trying to open a file on the CD, insert it into the laptop, then start File Explorer, find the file and double-click it.

Ben
I am trying to open the CD, the compuetr does not identify the CD to open and show the files. !!
 
Joined
Feb 16, 2016
Messages
33
Reaction score
4
If the CD is not even recognized, how is he suppose to access the files on it?
Have you even read the TO's statement??

@Walter Ashton
Does the CD even spin (can you hear it)? I would try this: Go into the device manager and search for the CD/DVD drive, then right click and uninstall it. Let the Laptop look for the drive again (Scan for hardware changes).
If the drive cannot be found, it is most likely the drive is bad and needs replacing.
Let me know what you could find out...
Yes the CD spins but that is all !! will try the device manager now and hope !!







11
 
Joined
Sep 26, 2017
Messages
1,477
Reaction score
244
Does the ODD/Optical Disc Drive show in File Explorer if a disc is in it? The default is not to show the drive until a disc has been inserted/placed in the tray. Could be the cable to the motherboard is bad, disconnected or just needs to be reseated at both ends. My biggest problem with ODDs is the tray opening mechanism quits working.
 
Ad

Advertisements

Joined
Feb 16, 2016
Messages
33
Reaction score
4
If you are trying to open a file on the CD, insert it into the laptop, then start File Explorer, find the file and double-click it.

Ben
This does not work either when the disc is inserted, I cannot find any trace of the disc drive, could this be a windows update that has gone wrong ?
 
Joined
Feb 16, 2016
Messages
33
Reaction score
4
This does not work either when the disc is inserted, I cannot find any trace of the disc drive, could this be a windows update that has gone wrong ?
Does the ODD/Optical Disc Drive show in File Explorer if a disc is in it? The default is not to show the drive until a disc has been inserted/placed in the tray. Could be the cable to the motherboard is bad, disconnected or just needs to be reseated at both ends. My biggest problem with ODDs is the tray opening mechanism quits working.
The disc drive is built in with no cable connction, not shown in FILE EXPLORER, and cannot find any trace of the cd dive.
 

Trouble

Noob Whisperer
Moderator
Joined
Nov 19, 2013
Messages
12,235
Reaction score
1,964
Right click the start button and select Command Prompt (Admin)
OR
simply click the start button and type cmd Command Prompt will appear at the top of the list that is produced, right click that and choose "Run as Administrator" and copy and paste the following into the Command Prompt window
Code:
reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001
Hit ENTER
Close the command prompt window and restart your computer and test to see if that made any difference.
 
Ad

Advertisements

Joined
Feb 16, 2016
Messages
33
Reaction score
4
Try cleaning the disc or see if a different disc gives the same result.

Ben
Many thanks for your support.
However, I have run Windows Toolstation again and it identified a problem this time and clicking on Fixit it seemed to have resolved the problem and the disc eventually ran OK.
Thanks again,
Happy New Year to you, all the Best,
Walter
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top