SOLVED Conextant HD Audio Driver Update of 19 Nov. 2020 Makes Speakers Click and Click and Click and Click

[BENNIE_QUINCY_SHAFT]

This was one of tonight's Windows 10 Updates. I have no idea whether this was an update of an installed driver or if this was a new driver. I am going nuts with the clicking. If I adjust the volume, CLICK. If I click on a song to play it, CLICK. If I do anything at all to adjust anything, CLICK. If I open settings, CLICK. If I just look at the computer, CLICK.

My powered speakers are plugged into the headphone jack. They have never done any clicking or had any static before I installed this update. I tried deleting it, but then I had no sound at all. Then, guess what, the driver update just reinstalled itself without my doing anything at all. When I boot up, CLICK. When I shut down, CLICK.

HELP!, CLICK

 

[Wolfie]

Hi Bennie,

make and model would help. Do you have a drive disk so you can remove the latest drivers (if any) and revert back to the drivers that were working?.

 

[BENNIE_QUINCY_SHAFT]

Thank you for trying to help. I have an Asus W-10 computer. There is no drive disc. Everything was pre-installed.
What's interesting is that even with the audio now muted, the clicks are still happening. Now, I disconnected the external powered speakers, and ... quiet. The clicks are probably still happening under the computer where the computer's internal speakers are, but they will be so quiet that I won't hear them.
What I am wondering is if I bought either digital speakers or Bluetooth speakers (computer has Bluetooth) and got my audio using the outside D/A converters of those kinds of speakers, would that BYPASS the audio card, the audio driver, and the computer's volume control?

 

[Wolfie]

Asus w-10

I can find no reference to that model number?. I assume it is a laptop, look underneath for the make and model details please and maybe we can find drivers for it?.

 

[BENNIE_QUINCY_SHAFT]

Thank you, Wolfie. You are a steady helper for all problems on this forum. Today was the SIX HOUR Windows May 2020 Feature Update. It ruined my day. As far as the driver update, it clicks twice when the computer boots up and once when the computer shuts down. It clicks immediately prior to any sound file playing, whether an internal Windows cue sound or sound associated with any video or any sound recording, i.e., music. However, all of my music playback sounds better than before.

I have an Asus account. I am composing a letter about the problem and the repeated unsuccessful attempts to update my monitor driver that Windows Update is trying to do every 30 minutes. Perhaps Asus will suggest solutions. For now, I am considering this solved (even though it really isn't).

 

[Wolfie]

Hi Bennie,

did you search the support page for drivers at all?.

Official Support | ASUS USA

ASUS Support Center helps you to downloads Drivers, Manuals, Firmware, Software; find FAQ and Troubleshooting

www.asus.com

 

[BENNIE_QUINCY_SHAFT]

My computer (ASUSPRO P2540UA) has all Conextant Audio Drivers listed.
The MOST RECENT ONE is Version V8.66.89.52, 2018/08/30.
Since I am somewhat of an idiot on this stuff, what I need to know is (1) If I download and install this, does it automatically overwrite the version in my computer that is clicking, OR do I need to do the following: Download, but not install this, and then, delete the naughty version in the computer, and then, install this newly found version, and finally, do a search and hide of the clicking version.
My W-10 is now the May 2020 Feature update, 20H2, which they used to call 2004.
Any help would be appreciated.
You are a gem.

 

[Wolfie]

Hi Bennie,

try the link below (direct download), it is a slightly older version, if that doesn't work, go for the one you listed above!.

https://dlcdnets.asus.com/pub/ASUS/nb/Apps_for_Win10/ICEsound/ICESound_Win10_64_VER1089.zip

Just click on run once you download it and unzip it (I assume it is a Zip file?).

 

[BENNIE_QUINCY_SHAFT]

Here is what I did. I TOOK A CHANCE!
I downloaded Conextant VER8668952, 2018/08/30, the newest one found on the Asus drivers page, opened the Zip, clicked on Set-up, and it said that it would uninstall VER8669570, the clicking newer audio driver not listed on the Asus page, and replace it with VER8668952, the "new" older version. After two restarts, the 2018 version had indeed replaced the 2020 Windows Update version that clicked. I then played one song and watched one video. NO CLICKING! Then, before going to Windows Update, I used Show/Hide Windows Updates to "hide" the 2020 from ever being installed again. I checked Windows Updates, and it was indeed gone forever.
F.Y.I. I also used Show/Hide yesterday to "hide" a Monitor Driver Update that had installed three times yesterday from Windows Updates because the thing kept trying to update.
Wolfie, you deserve an award for helping people. I notice that you perpetually are available to help people out. Thank you so much. I hope that, someday, maybe I will also be able to help others out as do you.

 

[Wolfie]

Hi Bennie,

glad you got it sorted mate.

Well now you are a PC specialist, you can start helping others too!, it won't be long before you are.

Thanks for your kind words, I am a pensioner and have time on my hands.