Constant "computer did not shutdown cleanly"


Joined
Oct 30, 2018
Messages
3
Reaction score
0
This has been happening to my brand new alienware aurora r7. I have re installed windows 10 about 5 times because of a prompt which reads
"The operating system did not shutdown cleanly"
"Reconstructing cache metadata"
"Please do not interupt this process"

Sometimes it will reboot to windows like normal but ive had to resort to totally re installing windows so many times at this point that ive come to you guys for help.
 
Joined
Apr 22, 2017
Messages
2,519
Reaction score
281
Ad

Advertisements

Joined
Oct 30, 2018
Messages
3
Reaction score
0
Ive tried everything. Ive even had to have dell support send a tech to install a new hard drive and it was fine for a couple weeks. I had another issue tonight where it kept saying it couldnt load my windows account and kept making me use a temporary account. I just re installed windows for the 3rd time today. Did all the drivers in correct order. It seems like it works until i actually get any game downloaded and i shut it off and then it crashes again.
 
Joined
Oct 30, 2018
Messages
3
Reaction score
0
Im going to play 1 game of leauge of ledgends and then shut it down to see if it does it again. Personally i think its the motherboard or some other electrical issue. It wouldnt have problems booting otherwise
 
Joined
Apr 22, 2017
Messages
2,519
Reaction score
281
Try removing 1 stick of RAM and then boot and see how it behaves, if it runs okay, replace that stick and remove another and so on until you have tested all sticks, it may be faulty RAM??????. ;););)
 
Ad

Advertisements

Joined
Nov 19, 2013
Messages
4,250
Reaction score
824
See if you have an Intel Rapid Storage option in BIOS. If yes, turn it off and reboot
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top