I am having an issue following an upgrade to windows 10 from win 7. I see the vaio logo then laptop restarts again and again and again in a constant loop. Have tried recovery tool on f10 and f2 bios but not able to recover files and keep getting an error on recovery tool. Cannot get boot manager or advanced boot options as it wond load to this screen so safe mode etc not an option. I want to recover my files and then do a factory reset on recovery tool but I can't get the files to my drive. It's recognising the drive fine and will transfer via custom option but not the full c drive. Any help extremely welcome.