Crashing before I can log in


Joined
Apr 20, 2016
Messages
1
Reaction score
0
For a while now whenever I start up my laptop, before the lock screen it makes a clicking noise and the just turns off. I've tried launching it in safe mode etc and when I try to reset it it turns off before it starts. Its a new laptop so I dont think its any of the hardware.
 
Ad

Advertisements

Joined
May 6, 2015
Messages
2,512
Reaction score
398
Clicking noises suggest a few things, mostly hardware.
Hard disk failing
DVD drive if there is one, trying to boot.
An overheat or overcurrent circuit breaker tripping immediately.

As this is before the lock screen I would first suspect the disk.
 
Ad

Advertisements

Trouble

Noob Whisperer
Moderator
Joined
Nov 19, 2013
Messages
12,797
Reaction score
2,125
Its a new laptop
Take it back to the retailer / seller and tell them you want it fixed, or replace or your money back.
IF it's new..... it shouldn't be your problem to attempt any repairs, as doing so might be contrary to your best interests.
Worse case, the manufacturer should be able to provide you with warranty service.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top