SOLVED Factory Reset loop

[BigFeet]

I'm trying to do a factory reset on my nieces Acer Cloudbook 14. It gets to Configuring Settings. It goes to 89%, then reboots, then goes back to 64% continuously. I've restarted the process several times, and it loops at the same point. Any help would be appreciated.

 

[BigFeet]

Just ended up doing a clean install from windows media. No one seemed to be able to fix the issue with this model. It's better off this way. There isn't a bunch of acer bloatware, and with only 32 gb emmc storage, there's at least a little disk space left.

 

[shankar shivanna]

factory reset not work