SOLVED feature update to windows 10,version 1607


Joined
Jan 11, 2016
Messages
31
Reaction score
1
so if this is the latest update I may have to wait some time,tried updating 4 times. download 100% starts to install then get error code 0x80240031,had no problems with other updates,any thoughts or sugestions.will leave it till tomorrow and try again.gothy.
 
Ad

Advertisements

Regedit32

Moderator
Joined
Mar 4, 2016
Messages
2,937
Reaction score
910
Hi gothyjan,

Something you could try is:
  • In your search box type Services then press Enter key
  • Scroll down to Background Intelligent Transfer Service
  • Right-click on this Service and select Start
  • Now try updating
 

Bif

Joined
Oct 17, 2015
Messages
1,164
Reaction score
440
Hi gothyjan,

Something you could try is:
  • In your search box type Services then press Enter key
  • Scroll down to Background Intelligent Transfer Service
  • Right-click on this Service and select Start
  • Now try updating
With trying just for s**** and giggles what you suggested here, all options aside from properties are greyed out..running as Admin.or otherwise.
Ideas as to why?
 
Joined
Jan 11, 2016
Messages
31
Reaction score
1
quick look on the net and some say a reg clean is needed.thought that they could do more damage by using them.never had to on any pc any thoughts.gothy.
 

Regedit32

Moderator
Joined
Mar 4, 2016
Messages
2,937
Reaction score
910
The error message you are getting doesn't really suggest a Registry issue in my view.

If there was a corruption in your Registry that could upset things, but nothing immediately comes to mind.

If anything, there may be an update you require first before attempting the Anniversary update.

Have you checked your previous updates to make sure all of them installed successfully? If one has not, that may be triggering this event.

That or the server is overloaded and while you are receiving the update a stall on Server end is corrupting part of a file. That was why I thought it may be worth enabling BITS as that service works around idle servers to halt the download until the server is active again.
 
Joined
Jan 11, 2016
Messages
31
Reaction score
1
all previous updates installed ok,tried again and still the same downloads to100%then starts to install stops and error message comes up.even tried update trouble shooter still no luck,may try turning of Norton antivirusand see if that helps.gothy
 
Joined
Jan 11, 2016
Messages
31
Reaction score
1
just had a look and Norton was saying high disk usage on windows server,is that the problem.gothy.
 

Regedit32

Moderator
Joined
Mar 4, 2016
Messages
2,937
Reaction score
910
It would be wise to disable both Norton's Smart fire-wall, and Auto-Detect modes permanently as this update is a fairly significant one and involves a major install. Once you are fully installed successfully, you can then re-enable Nortons' firewall and auto-protect modes.

Given Edge will now be getting some extensions it will be interesting to see whether Norton is able to add its protection modes to the Edge browser.
 
Joined
Jan 11, 2016
Messages
31
Reaction score
1
no luck still the same thing.may try going back to a restore point to see if that helps,but the only thing that I have down loaded in the past week is some Norton down loads .I did do a full system scan but that came back as no problems found.gothy
 
Joined
Aug 3, 2016
Messages
3
Reaction score
0
I have a laptop Samsung and a Tower Acer with the same programs installed onto. The Anniversary got well on the Laptop but I get an error on my Tower : Windows 10, version 1607 - Erreur 0x80240031

Here is the SFC /scannow log : https://mon-partage.fr/f/gcbwFyIj/
 
Joined
Aug 3, 2016
Messages
1
Reaction score
0
same issue on my tower - Feature update to Windows 10, version 1607 - Error 0x80240031 :-(
But it keeps trying :-(
 
Joined
Jan 11, 2016
Messages
31
Reaction score
1
so I am not alone,at least 2 others have the same problem as me,might just leave it for a day or two and see if its a windows 10 fault,or they just blame poor old us as is the norm.gothy
 

Regedit32

Moderator
Joined
Mar 4, 2016
Messages
2,937
Reaction score
910
Welcome to the forum Shifat,

In you case the error screenshots hint at an issue with the Windows Update service.

You could try the following to see if things improve:
  • Right-click on Start then left-click on Run
  • In the run dialog type services.msc then click OK
  • When the Services window opens scroll down the the following three Services:
    • Background Intelligent Transfer Service
    • Cryptographic Services
    • Windows Update

      On each of the above three services, double-left click to open.

      A smaller window will pop up. In the middle of these windows you'll see Startup type: with a drop arrow menu to the right

      In all three Services click the drop arrow and choose automatic then click OK
With any luck that may resolve your issue and allow the Windows Update Service to complete its tasks.

Regards,

Regedit32
 
Joined
Aug 3, 2016
Messages
3
Reaction score
0
Ok I made it !

After the SFC /scannow , I went on trying installing Redstone from the Windows Update, from the Windows Media installation and from the Support Software installation from Microsoft. After several tries (about 8 to 10) it finally worked !

Now do not ask me why .... ;):rolleyes:

This is just the way Microsoft works .... bug bug bug and bug then suddenly it works o_O
 
Joined
Aug 4, 2016
Messages
3
Reaction score
0
Welcome to the forum Shifat,

In you case the error screenshots hint at an issue with the Windows Update service.

You could try the following to see if things improve:
  • Right-click on Start then left-click on Run
  • In the run dialog type services.msc then click OK
  • When the Services window opens scroll down the the following three Services:
    • Background Intelligent Transfer Service
    • Cryptographic Services
    • Windows Update

      On each of the above three services, double-left click to open.

      A smaller window will pop up. In the middle of these windows you'll see Startup type: with a drop arrow menu to the right

      In all three Services click the drop arrow and choose automatic then click OK
With any luck that may resolve your issue and allow the Windows Update Service to complete its tasks.

Regards,

Regedit32
Thanks.
The troubleshoot problem is solved. But the error isn't gone. It could be the problem for windows 10 Professional, Enterprise, and Education edition customers. I'm not sure.
 

Attachments

Joined
Jan 11, 2016
Messages
31
Reaction score
1
had a quick look at windows error codes and for error code 0x80240031 witch is in the windows update section, it says invalid file the file is in the wrong format,how do you find out what file and how to fix it.gothy
 
Ad

Advertisements


Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top