Help please

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I have a hp stream 11 notebook it had a blank screen now it will not let restart feels like I'm going in circles
 

Trouble

Noob Whisperer
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I've no personal experience with your device.
Do you have a backup of all your critical data?
There is some information as to how to perform a factory reset, which may help, depending on what is actually causing your current problem.
IF your integrated hard disk is failing or corrupt you may have your work cut out for you.
 

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