- Joined
- Nov 22, 2015
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How do I get this to download? I've tried three times over a period of days to download Photos from the Microsoft Store and it is doing nothing. It sits at 40mb of Memory but no CPU usage.
I started out trying to download pictures from an old iPhone to my laptop. It should not be this difficult. From what I've read on the Apple site I needed the latest version of iTunes, not sure why, but I finally found it and downloaded it. Then I needed the Windows or Microsoft (?) Photos. I tried running it and it said it didn't find any pictures or videos on the phone.
One internet article said if I got that message I needed to use CCleaner and delete Photos and download another copy from the Microsoft Store. The delete worked fine. But now the download from the Microsoft Store has now been sitting for over three hours, as I said above, at 40mb of Memory but no CPU usage. Unless this app is gigs of data, it should not be taking this long. And it didn't even ask where to download it to. So I don't think anything is really happening.
Can someone out there give me some ideas?
Thanks for your help.
I started out trying to download pictures from an old iPhone to my laptop. It should not be this difficult. From what I've read on the Apple site I needed the latest version of iTunes, not sure why, but I finally found it and downloaded it. Then I needed the Windows or Microsoft (?) Photos. I tried running it and it said it didn't find any pictures or videos on the phone.
One internet article said if I got that message I needed to use CCleaner and delete Photos and download another copy from the Microsoft Store. The delete worked fine. But now the download from the Microsoft Store has now been sitting for over three hours, as I said above, at 40mb of Memory but no CPU usage. Unless this app is gigs of data, it should not be taking this long. And it didn't even ask where to download it to. So I don't think anything is really happening.
Can someone out there give me some ideas?
Thanks for your help.