HP TouchSmart 300 PC

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K, this like recently happend but like every 10-30 minutes my computer would shutdown, never did this with windows 7 but windows 10 yea, before it shutsdown the screen would go black and the noise would still be there and the blue light on the side would still be on for like 3 seconds then shutsoff completley, please help
 

Regedit32

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Hi Ismail,

Welcome to the Forum.

Have you checked your TouchSmart's vents are not overly dusty or blocked. Overheating can create the symptoms you are describing.

In the left panel there should be one screw. You could try removing that panel then seeing whether the shutdown issue stops. If it does stop then its likely to be an overheating issue, in which case you probably should contact HP about getting it checked and possibly repaired.

Regards,

Regedit32
 

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