Inactive Touch Screen


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Since updating from Windows 8 to 10 I have lost the Touch Screen from my Toshiba Ultrabook. I have searched for Pen and Touch Info but the option is not listed.

I have read the Forum from 2015 where this seemed to be a common problem and the general advice was that a driver update was in the pipeline.

I what this option back!
 
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Regedit32

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Hi Charleen,

Welcome to the Forum.


Have you made use of the built in troubleshooting app?
  • Press Windows key and S key to give focus to Search
  • Type troubleshooting then select Troubleshooting app
  • In window that opens, on left pane click on View all
  • Now select Hardware & Devices
  • When this troubleshoot opens click Next and follow steps

Regards,

Regedit32
 
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Not successful.

Need to identify Pen and Touch Ap which is not listed under Device Manager/Human Interface Devices.

How do I retrieve this ap?
 

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