Installation Problem

[homerwhite]

Hi, this problem has me stumped I rang Toshiba support who deflected me to Microsoft support who said that they do not support Win 10 because it is in beta stage, My problem is that I have two laptops that I loaded Win 10 onto, they are computers that don't get used that often.The Acer loaded perfectly and so I thought the with theToshiba, both previously had win 7 ultimate and were working flawlessly. The Toshiba on reboot shows the blue screen with RecoveryL Your PC needs to be repaired Error code 0x0000034. I thought it may be the hard drive but now I am thinking the Bios can't see the CD/DVD drive as I have created a Win 10 repair disk and the laptop does not see it or Win 7 when I tried to go back to it as the original OS. When I started to look for an answer on the internet I was surprised at how many similar recovery errors people were having and now I am not so sure that it is a hardware fault, I have the Bios set at CD/DVD to boot first but the blue screen reappears after every reboot, is there something I am missing in the Bios setup or a Win 10 bug, I am sure the DVD is spinning and working OK, just don't know why the DVDs are not being seen. If anyone has some input it would be greatly appreciated.

 

[Trouble]

Difficult to even guess with the information you've given, but....
Generally when installations fail, they do so often because of the source media.
If the Toshiba is UEFI with a GPT partition schema and the installation was not prepared with that in mind then perhaps that could be the problem.
I would suggest downloading the ISO again from here http://windows.microsoft.com/en-us/windows/preview-iso
Then use Rufus from here https://rufus.akeo.ie/ to prepare a bootable USB Thumb Drive.
Simple guide here http://www.techverse.net/how-to-create-bootable-usb-flash-drive-install-windows-8-1/#
Also with laptops it's nice to know the Fn Key you need to evoke the boot menu manually. With fast boot enabled sometimes it is necessary to hold that key even prior to hitting the start button.

 

[homerwhite]

Difficult to even guess with the information you've given, but....
Generally when installations fail, they do so often because of the source media.
If the Toshiba is UEFI with a GPT partition schema and the installation was not prepared with that in mind then perhaps that could be the problem.
I would suggest downloading the ISO again from here http://windows.microsoft.com/en-us/windows/preview-iso
Then use Rufus from here https://rufus.akeo.ie/ to prepare a bootable USB Thumb Drive.
Simple guide here http://www.techverse.net/how-to-create-bootable-usb-flash-drive-install-windows-8-1/#
Also with laptops it's nice to know the Fn Key you need to evoke the boot menu manually. With fast boot enabled sometimes it is necessary to hold that key even prior to hitting the start button.

Thanks for the reply, downloaded Rufus and put it in a usb, but still got the blue screen with the accompanying error, but I feel you are on the right track re partitions, will try again your way but for now some shuteye, will try in the morning

 

[Trouble]

OK..... keep us posted.