- May 11, 2015
- Reaction score
Hi, this problem has me stumped I rang Toshiba support who deflected me to Microsoft support who said that they do not support Win 10 because it is in beta stage, My problem is that I have two laptops that I loaded Win 10 onto, they are computers that don't get used that often.The Acer loaded perfectly and so I thought the with theToshiba, both previously had win 7 ultimate and were working flawlessly. The Toshiba on reboot shows the blue screen with RecoveryL Your PC needs to be repaired Error code 0x0000034. I thought it may be the hard drive but now I am thinking the Bios can't see the CD/DVD drive as I have created a Win 10 repair disk and the laptop does not see it or Win 7 when I tried to go back to it as the original OS. When I started to look for an answer on the internet I was surprised at how many similar recovery errors people were having and now I am not so sure that it is a hardware fault, I have the Bios set at CD/DVD to boot first but the blue screen reappears after every reboot, is there something I am missing in the Bios setup or a Win 10 bug, I am sure the DVD is spinning and working OK, just don't know why the DVDs are not being seen. If anyone has some input it would be greatly appreciated.