Fired up my HP laptop, a few minutes ago, it seemed to have booted up okay. However, when I attempt to enter my 10-character password, it only allows 6 characters, then it doesn't allow any other characters. I have tried rebooting at least a dozen times, and have read several threads on this topic, here. Have not, as yet, come across the exact same problem, but have tried using solutions to similar issues with no good result. I would sincerely appreciate the help as I am going to load all my photos onto a thumb drive once I get in -- if that ever happens.