Movies & tv installed app

Discussion in 'Windows 10 Support' started by pymcat, Sep 7, 2017.

  1. pymcat

    pymcat

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    i like this app and use it for all videos. i have been able t watch avi's before with no problem. now i get a black screen but i still have audio. no error message
    hope someone can help
     
    pymcat, Sep 7, 2017
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  2. pymcat

    wegmand

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    wegmand, Sep 7, 2017
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  3. pymcat

    Wolfie

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    Wolfie, Sep 8, 2017
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  4. pymcat

    pymcat

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    pymcat, Sep 8, 2017
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  5. pymcat

    pymcat

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    pymcat, Sep 8, 2017
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  6. pymcat

    Wolfie

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    Wolfie, Sep 12, 2017
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  7. pymcat

    pymcat

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    pymcat, Sep 12, 2017
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  8. pymcat

    Wolfie

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    Try running updates again, there was another cumulative update today! (KB4038788).
     
    Wolfie, Sep 13, 2017
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  9. pymcat

    davehc

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    Have you checked if AVI is still the default for the program?
    If you subsequently installed VLC, or any other, it might have changed it.
     
    davehc, Sep 13, 2017
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  10. pymcat

    pymcat

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    pymcat, Sep 13, 2017
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  11. pymcat

    pymcat

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    Ok done didn't help
     
    pymcat, Sep 13, 2017
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  12. pymcat

    pymcat

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    I use open with and choose movies &tv for avi
     
    pymcat, Sep 13, 2017
    #12
  13. pymcat

    Wolfie

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    What graphics card do you have?, it might be caused by your GPU drivers or lack thereof ?. ;)
     
    Wolfie, Sep 15, 2017
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  14. pymcat

    pymcat

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    intel hd graphics says up to date and i havenot installed anything for the m&tv to not play avis when ever since i had this compt(2 years or more) it used to
     
    pymcat, Sep 15, 2017
    #14
  15. pymcat

    Trouble Noob Whisperer Moderator

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    First, double check the Windows "Store" app and click the 3 dot ellipsis at the top right for "Downloads and Updates" and confirm that your Apps are all up to date.
    It should happen in the background automatically, but sometimes it doesn't always do that in a timely fashion.
    Then, Click the Start Button and then the Settings cog and then the "Apps" icon. Scroll down to "Movies & TV", click that to select it and then click the "Advanced options" link exposed. Click the "Reset" button.
    See if that helps at all.
     
    Trouble, Sep 15, 2017
    #15
  16. pymcat

    pymcat

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    ok trouble i did all that .still no go.:mad:

    i want to apologize to everyone for wasting their time. i am sooooooooooo anal. i mean its not a hardship,much,
    to use vlc for the avi's. i am a pain in my own ass.
    thanks everyone
     
    pymcat, Sep 15, 2017
    #16
  17. pymcat

    Bif Just a guy wanting to help

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    It's quite possible that with the Fall update approaching, it might very well magically appear once again..;)
     
    Last edited: Sep 15, 2017
    Bif, Sep 15, 2017
    #17
  18. pymcat

    pymcat

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    and so will tinker belle:eek:
     
    pymcat, Sep 15, 2017
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