Movies & tv installed app

Joined
Jan 10, 2016
Messages
14
Reaction score
0
i like this app and use it for all videos. i have been able t watch avi's before with no problem. now i get a black screen but i still have audio. no error message
hope someone can help
 
Joined
Apr 22, 2017
Messages
5,477
Reaction score
684
Try running updates again, there was another cumulative update today! (KB4038788).
 
Joined
Nov 19, 2013
Messages
6,301
Reaction score
1,273
yes have vlc but the point is i like movies & apps and it did work with avis before so who knows what win update screwed it
Have you checked if AVI is still the default for the program?
If you subsequently installed VLC, or any other, it might have changed it.
 
Joined
Apr 22, 2017
Messages
5,477
Reaction score
684
What graphics card do you have?, it might be caused by your GPU drivers or lack thereof ?. ;)
 
Joined
Jan 10, 2016
Messages
14
Reaction score
0
What graphics card do you have?, it might be caused by your GPU drivers or lack thereof ?. ;)
intel hd graphics says up to date and i havenot installed anything for the m&tv to not play avis when ever since i had this compt(2 years or more) it used to
 

Trouble

Noob Whisperer
Moderator
Joined
Nov 19, 2013
Messages
13,411
Reaction score
2,319
First, double check the Windows "Store" app and click the 3 dot ellipsis at the top right for "Downloads and Updates" and confirm that your Apps are all up to date.
It should happen in the background automatically, but sometimes it doesn't always do that in a timely fashion.
Then, Click the Start Button and then the Settings cog and then the "Apps" icon. Scroll down to "Movies & TV", click that to select it and then click the "Advanced options" link exposed. Click the "Reset" button.
See if that helps at all.
 
Joined
Jan 10, 2016
Messages
14
Reaction score
0
ok trouble i did all that .still no go.:mad:

i want to apologize to everyone for wasting their time. i am sooooooooooo anal. i mean its not a hardship,much,
to use vlc for the avi's. i am a pain in my own ass.
thanks everyone
 

Bif

Joined
Oct 17, 2015
Messages
1,172
Reaction score
454
It's quite possible that with the Fall update approaching, it might very well magically appear once again..;)
 
Last edited:

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top