No Internet tab in Settings - Can't connect to Wifi

Discussion in 'Windows 10 Support' started by Lincoln Robinson, Feb 5, 2016.

  1. Lincoln Robinson

    Lincoln Robinson

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    Tried to connect to Wifi today and couldn't find how. When I searched for online assistance I noticed that it directs you to the settings and then the network & Internet tab.

    Except I don't have that tab in settings. Mine is only Network. Help?
     

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    Last edited by a moderator: Feb 5, 2016
    Lincoln Robinson, Feb 5, 2016
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  2. Lincoln Robinson

    Trouble Noob Whisperer Moderator

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    Right click the start button and choose run and in the run dialog box type
    ncpa.cpl
    hit enter or click OK
    What do you see?
    If you have a wireless adapter installed then it should show up there and you should be able to right click it and choose connect.
     
    Trouble, Feb 5, 2016
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  3. Lincoln Robinson

    Lincoln Robinson

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    Thanks Trouble!
    When I do that I get a broadband connection icon comes up which shows disconnected and the Ethernet icon but no wireless adapter. Any ideas?
     
    Lincoln Robinson, Feb 6, 2016
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  4. Lincoln Robinson

    Trouble Noob Whisperer Moderator

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    Sure.... never short of ideas, just ask my wife. Most of them bad however.
    IF you're not showing a wireless adapter there, you might check Device Manager (right click the start button and select it from the context menu).
    Expand network adapters and see what's there. Maybe something with a icon indicating a problem? Or perhaps "Other devices" likewise suggesting a problem?
    What kind of computer is this?
    If it's a laptop there may be a physical switch / button / function key + Fkey combo to physically enable / turn-on the wireless radio.
     
    Trouble, Feb 6, 2016
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  5. Lincoln Robinson

    Lincoln Robinson

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    hahahaha! Don't I know it! It's a PC. I've tried going to device manager already and under network adapters nothing there either. Could it be that the PC has no wireless inbuilt and I need a wireless usb??
     
    Lincoln Robinson, Feb 6, 2016
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  6. Lincoln Robinson

    Trouble Noob Whisperer Moderator

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    That is beginning to seem to be the case.
    Do you have some reason to believe that the PC does or did have a wireless adapter installed? Was a very rare occurrence but now a lot of newer desktops have wireless built-in.
    Did it come with one? Do you have the manufacturer's documentation as to what hardware came with the machine?
    Did you add one?
    Otherwise, yep.... you'll need to either add an internal card or a USB wireless dongle. In which case read the reviews, shop around and make sure you find one that works with Windows 10.
     
    Trouble, Feb 6, 2016
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  7. Lincoln Robinson

    Lincoln Robinson

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    Thanks so much for your help !!
    Have a great weekend mate
     
    Lincoln Robinson, Feb 6, 2016
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