Hello Everyone!
My name is George and I just registered here. I have a problem I am hoping someone can help me out with. A client of mine has forgotten the password to log into her Toshiba Satellite CL15-C1310 Windows 10 laptop. Should be no problem, boot to Hiren's CD, clear the password and good to go. I was wrong.
I go into the BIOS, disable Secure Boot but there is no setting in the BIOS to disable UEFI. Nothing at all. Now the machine will try to boot from the CD in the external drive. It tries and the access light on the drive flashes as it is being read and then it starts boot from the hard drive. The CD is good as it works on other machines. So I try to make a bootable flash drive and run Hiren's off of it. Same thing. It will access the drive, read from it and then boot right into Windows.
Does anyone have any ideas? I know that the UEFI needs to be disabled but I don't see any way to do it. Thank you all for the time. Have a great weekend!
Respectfully,
George D.
My name is George and I just registered here. I have a problem I am hoping someone can help me out with. A client of mine has forgotten the password to log into her Toshiba Satellite CL15-C1310 Windows 10 laptop. Should be no problem, boot to Hiren's CD, clear the password and good to go. I was wrong.
I go into the BIOS, disable Secure Boot but there is no setting in the BIOS to disable UEFI. Nothing at all. Now the machine will try to boot from the CD in the external drive. It tries and the access light on the drive flashes as it is being read and then it starts boot from the hard drive. The CD is good as it works on other machines. So I try to make a bootable flash drive and run Hiren's off of it. Same thing. It will access the drive, read from it and then boot right into Windows.
Does anyone have any ideas? I know that the UEFI needs to be disabled but I don't see any way to do it. Thank you all for the time. Have a great weekend!
Respectfully,
George D.