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- Aug 5, 2015
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So a friend is not too happy about having upgraded to win 10 from her win 8.1.. mainly because there seems to be an issue with what I believe to be the graphics card (standard built in intel one which throws a black screen when the laptop is unplugged) ..
Anyway.. I did a TeamViewer to try an help ...had a look at updating graphics driver first with nothing available... and suggested that we roll it back to Win 8.1 which is what it came with...
However.. when I looked... it showed that the only system to roll back to was Win7 .. and yet it is a Win8 system... asked her to look at the MS label which was showing as Win8?
This was a newly purchased Lenovo laptop from only a couple of months ago so why would this be?
Any opinions on this would be great...
Thanks
Andrew Peters UK
Anyway.. I did a TeamViewer to try an help ...had a look at updating graphics driver first with nothing available... and suggested that we roll it back to Win 8.1 which is what it came with...
However.. when I looked... it showed that the only system to roll back to was Win7 .. and yet it is a Win8 system... asked her to look at the MS label which was showing as Win8?
This was a newly purchased Lenovo laptop from only a couple of months ago so why would this be?
Any opinions on this would be great...
Thanks
Andrew Peters UK