One Drive synch issue

[charliehowe]

We have two laptops and use One Drive to store files. The list of docs shown is different on each computer - so we are unable to retrieve files if we are using the wrong laptop - suggestions please

 

[Trouble]

Hello and welcome to the forum.
One Drive is account specific not computer specific.
Are you using the same logon account and password on both computers?

 

[charliehowe]

Ah that might explain it. Will check next time I save a doc. Thank you

 

[charliehowe]

OK What is the solution here - we do not have pw protected computers - do we need to sign in on Microsoft or One Drive?

 

[bassfisher6522]

do we need to sign in on Microsoft or One Drive?

Yes...as Trouble stated, they are account specific. Each MS account has it's own "Onedrive" storage. The Syncing; is for syncing all devices using that same account so you have access to the Onedrive storage on any device. I