PDF problem

[PRU]

Having installed Windows 10 I can no longer create a PDF file with my Epson Perfection V370 Scanner. When I press the PDF button I get the following message:-

If I use the Scan button, it will scan but not save, it will not save:-

If I try to change the Scanning settings I grt this:-

Any ideas please, Thank you.

 

[Trouble]

Looks like the permissions are messed up on your default save location.
This seems to be an issue after an upgrade, especially (apparently) for the "Home" version of Windows 10.
It involves a particular group called "HomeUsers".
You need to examine the settings and adjust them to include that particular group as well as your specific UserName.
Right click the container (directory). We'll use your "Documents" folder for example.
Go to C:\Users\YourUserName\
Select then right click "Documents"
Choose "Properties"
Select the "Security" tab
Now first....
Click the "Advanced" button
Look at the second line at the top and confirm that "You" (your user account name) are in fact the "Owner" of said folder.
If that is set properly then just click the "Cancel" button.
If not you will have to use the "Change" link and set it to your UserName and cascade that change down to all sub folders and files by checking the box near the bottom of your edit page.
And then OK your way back out.

If it was set properly and you clicked the "Cancel" button you are back to the "Documents Properties" windows.
Now look at the box containing "Group or user names"
Is your "UserName" in there? If so click it to highlight and examine the "allow" column at the bottom where it says "Permissions for YourUsername.
The value "check mark" to the right of "Full Control" must be checked.
I'll assume that it is and everything has gone swimmingly up to this point.

Now click the "Edit" button.
Next click the "Add" button.
Next click the "Advanced" button
Next click the "Find now button"
Scroll down in the bottom box and find "HomeUsers" group
Select it and click the "OK" button.
That will take you back one page
Click the "OK" button again on that page.

Now
Take a look at the
"Permissions for HomeUsers" that you just added.
Click (check) "Full Control"
Click OK.

That should do it although we might have to take one more additional step in order to cascade that down to subfolders and files.

If you have done all of the above and are still getting an error message relating to Access Denied
Post back and we'll do the extra little bit that needs doing.