- Joined
- Apr 13, 2020
- Messages
- 2
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The Windows 10 photo programme on my Hewlett Packard laptop, has suddenly decided that the photos on my Canon PowerShot SX620HS camera, are videos & not photos. It refuses to recognise them as photos & instead downloads zero videos & then closes the photo programme. I am unaware of changing any setting on either the camera or the laptop. The problem occurs both using a connecting cable in a USB port and when directly inserting the camera SD card. Any suggestions as to how to get my photos downloaded will be gratefully received!