- Apr 16, 2018
- Reaction score
I have contacted Canon technical staff and they don't know what's wrong? My camera is a Canon Powershot A2300. They got me to re-install the latest Canon software but that made no difference. I changed the data cable for a new one and plugged it into a different USB port. I just re-installed Win 10 and it still won't work? When it works properly a Canon icon appears in the taskbar at the bottom of the screen and the camera lens doesn't extend and try to focus as it does now. I can remember that I had not downloaded any photos to my computer for a few weeks and I had a Microsoft update in that time so I was thinking it just may be that? If I could just remember what the update was I could delete it to see if that was the problem. The camera works great in every other way! Anyway, I've run out of ideas and I'm now wondering if anyone else knows what to do about this problem?