SOLVED Right click on start button not working

[Steve in Kent]

For some reason right clicking on the start button no longer works. Ctrl-X does not work either.

I did have a problem with Chrome not loading Facebook or Gmail, which was sorted by reinstalling Chrome after deleting the Chrome folder.

I have tried the solutions as listed by

http://home.bt.com/tech-gadgets/com...g-here-are-four-ways-to-fix-it-11364000314532

This ended up with "settings" not working and all sorts of other stuff going wrong.

I've tried setting up a new account, but still the same.

So in desperation I used the Windows re-install software.

It all went through OK, but surprise, surprise, right click still doesn't work.

So I've just installed anti virus, email, and Chrome.

Any help would be appreciated.

Windows 10 pro
version 1801
OS build 17134.345

 

[Bighorn]

Ctrl-X does not work either.

Try Windows key + X instead. Ctrl + X is for Delete.

 

[Steve in Kent]

Sorry, meant windows key + x

 

[Wolfie]

Hi Steve,

what version of W10 do you have?, it may be that you have an older copy which needs updating to the current latest version which is 1803 (1809 was released but withdrawn due to problems with some PC's).

Press the Windows key + r and type "winver" (without the quotes) and you will get a system info window:

I hope it helps.

 

[davehc]

Perhaps more relevant. What make of Mouse, and of what vintage?
But, my immediate an first thought -Tablet mode.
GOpen Settings - System. On the left side is Tablet Mode. Click it. Now, n the right side look for “Make Windows more touch – friendly when using your device as a tablet”. Turn it off.

 

[Steve in Kent]

Version currently is

Windows 10 pro
version 1801
OS build 17134.345

Don't know what it was before I reinstalled it.


I haven't got the “Make Windows more touch – friendly when using your device as a tablet”"

 

[davehc]

Sorry. Bad path. Open settings System. Go down to "Tablet mode"
At the top on the right "When I sign in", select use desktop mode.

 

[Steve in Kent]

Done and shut down, started, still no right click or windows + x

 

[davehc]

Can you try the mouse on another computer?

 

[Wolfie]

Version currently is

Windows 10 pro
version 1801
OS build 17134.345

Don't know what it was before I reinstalled it.


I haven't got the “Make Windows more touch – friendly when using your device as a tablet”"

You still need to update to at least version 1803 (unless 1809 is now available), are you sure you have version 1801?.

https://www.windows10forums.com/threads/how-to-upgrade-windows-10-to-the-latest-version.13015/

 

[Steve in Kent]

Version is now 1803 after a recent update after the new install

Can't try the mouse on another PC, but right click works everywhere else, and windows + X doesn't work either.

 

[Steve in Kent]

Just checked for updates, and it says I've the the latest.

 

[davehc]

Look in User\Appdata\Local\Microsoft\Windows \Winx\ (Winx is the name of the right click menu)
See if you have some files in their, which should look like "Group1: Group2: Group3
If not, they may have been accidentally erased (cleaning program?)
Post back, and I will post mine up, for you to copy over. They may have some minor differences but are easily edited.

 

[Steve in Kent]

Just checked, and it has the 3 folders, in all 3 folders are all just shortcuts.

 

[Steve in Kent]

Just done a search for winx folders, and it appears that there should be a .ini file in there?

 

[davehc]

Dont worry about the ini file. They are insignificant. But, If you have shortcuts, the solution may be easier. I hesitate to copy mine up, as they are quite modified for my own use
Find out where the shortcuts lead to, by examining the properties. There you will find the full files without the shortcuts. You should copy these (NOT paste) into their appropriate groups and you should find you are back in business.

 

[Steve in Kent]

Hi, bit confused about the difference between copy and not pasting

 

[Steve in Kent]

OK, under group 1 there is a shortcut that says "Desktop"

Looking at properties the target is "%windir%\explorer.exe shell:::{3080F90D-D7AD-11D9-BD98-0000947B0257}"

When I search for this and show in folder is goes to "Explorer.exe" in C:/Windows

Which is obviously not anything to do with Desktop

 

[Steve in Kent]

Group 2

Control panel target is greyed out.
File Explorer %windir%\explorer.exe shell:::{52205fd8-5dfb-447d-801a-d0b52f2e83e1}
Run %windir%\explorer.exe shell:::{2559a1f3-21d7-11d4-bdaf-00c04f60b9f0}
Search %windir%\explorer.exe shell:::{2559a1f8-21d7-11d4-bdaf-00c04f60b9f0}
Task Manager %windir%\system32\taskmgr.exe /0

 

[davehc]

Sorry. I intended to write move. not paste.

This is what I would do.
1. Make sure you have an image of you OS. Always a must in the event of things going wrong
2.Move the existing folders with the shortcuts, to a safe temp file
3. Copy the new groups folder, in their entirety, to their correct location.