Start Menu

[billc]

For some reason most of my programs will not open in start menu, you click on one and it just goes to my home screen.
Has any body got any idea what is causing this.
Billc

 

[Regedit32]

Hi Bill,

There are a number of things that can trip up the Start Menu, ranging from corrupt plugins in the AppLocker folder, through to corrupted Registry entries and/or System Library files.

It's not always easy to work out precisely what is actually the trigger, however something you could try is this tool created by Microsoft which will diagnose your Start Menu and attempt to find the problem and fix it.

http://download.microsoft.com/download/F/2/2/F22D5FDB-59CD-4275-8C95-1BE17BF70B21/startmenu.diagcab


Give that a try and report back if you get things sorted. If not then there are some manual things you can do yourself, which I'd be happy to provide details on should it be needed.


Regards,

Regedit32

 

[billc]

Tried the shortcut but could not rectify the problem.
Billc

 

[Regedit32]

Hi Bill,

That is unfortunate the tool could not help.

That leaves you with a fair amount of finger work then.

Below are five options to attempt to see if you can resolve the issue, and failing that a way to get to the Recovery Console where you can Reset your computer by reinstalling Windows 10 while keeping your current files and data.

Option 1

• Right-click on Start [or press Windows key and X] and select Command Prompt (Admin)
• Click Yes when the User Account Control prompt appears
• In the Command window type or copy & paste the following command:
  
  

  ren %windir%\System32\AppLocker\Plugin*.* *.bak

  
  Press Enter key to execute
  
  Close the Command window and any other open programs, then Restart computer.
  
  Now try Start menu.

Option 2

• Press your Windows key and R key together to open the Run dialog
• In the Run dialog type Services.msc then click OK
• In the left column of the Services window locate and right-click on Application Identity then select Restart
• Close the Services window and try your Start menu.

Option 3

• Right-click on Start [or press Windows key and X] and select Command Prompt (Admin)
• Click Yes when the User Account Control prompt appears
• In the Command window type or copy & paste the following command:
  
  

  dism /online /cleanup-image /restorehealth

  
  Press Enter key to execute
  
  When done, close the Command window and any other open programs then Restart computer.
  
  Try the Start menu now.

Option 4

• Right-click on Start [or press Windows key and X] and select Command Prompt (Admin)
• Click Yes when the User Account Control prompt appears
• In the Command window type the following:
  
  

  powershell

  
  Press Enter key
  
  Now type or copy & paste the following:
  
  

  Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

  
  Press Enter key to execute
  
  When done close the Command window and try your Start menu.

Option 5

• Right-click on Start [or press Windows key and X] then select Command Prompt (Admin)
• Click Yes when the User Account Control prompt appears
• In the Command window type or copy & paste the following commands:
  
  

  net user TempAdminA “passwordA” /add

  
  Press Enter key
  
  

  net user TempAdminB″ “passwordB” /add

  
  Press Enter key
  
  

  net localgroup administrators “TempAdminB” /add

  
  Press Enter key

• Next close Command window and any other open programs.
• Right-click on Start then hover mouse over shut down or sign out and select Sign out
• Log in to your new TempAdminA account using the password passwordA
• Right-click on Start then hover mouse over shut down or sign out and select Sign out
• Log in to your new TempAdminB account using the password password
• Open File Explorer and click the View tab and check the box next to Hidden items
• Copy & paste the following into the Address bar of File Explorer
  
  

  C:\Users\TempAdmin1\AppData\Local\TileDataLayer

  
  Press Enter key
  
  Note: If a security prompt appears click Continue

• Right-click on the Database folder and select Copy
• Now in the File Explorer window navigate your way to C:\Users folder then open your usual User Name and then continue opening AppData > Local > TileDataLayer
  
  You should be here: C:\Users\The user name you normally use here\AppData\Local\TileDataLayer

• Right-click on the Database folder and select rename and name it Database.old
• Now select the Home tab at top of File Explorer and click Paste so as to paste the copied Database folder to this location.
• Close all windows and programs and Restart computer
• Log into your normal User account and see whether the Start menu now works properly.

If that still will not work then you can Reset you OS, or do a in-place upgrade to attempt to repair the Windows Installation by installing Windows over the top of itself, while choosing to keep your Files and settings.

To do that do the following:

• Right-click on Start and Hover mouse over Shut down or sign out then PRESS & HOLD your Shift key down then select Restart
• When the computer restarts it should now take you to the Recovery Console
• Select Troubleshoot then choose to Reset computer and make sure you following prompts and choose to save files if you wish to keep these. Third party programs and their data will end up in a Windows.old folder which can be recovered after you have reinstalled Windows 10, and then reinstalled the third party programs.

Quite a lot of finger work here.

If you would rather do a in-place upgrade refer to Forum Search as there are numerous posts and also articles on how to do this.

Regards,

Regedit32

 

[billc]

Tried the first one said could not find file, also don't know if this helps it seems to be only the windows programs that will not open.
billc

 

[Regedit32]

Yes all those options address the universal apps built in.

If it could not find that file that rules that out as a cause, so move on to option 2 and so on until you find a method that works.

I know its a lot of work, but trying to avoid the final reset this pc move for you.