Unable to create new folder


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will some one guide and help me how to create a new folder in win10.I was able to create new folders earlier. since today I am not able to create any new folders as when I right click the pop up will never show create New. I even tried SHIFT+CONTROL N it is not working. I tried to save a file using to create New folder in the directory it is not working.
Please help me.
thanks
 
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Trouble

Noob Whisperer
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There has been reports in the past that often time the shell (explorer.exe) was not instantly refreshing and consequently you would not see the results of having created a new folder.
After you create a new folder on your desktop right click a blank area and choose "Refresh" from the context menu.

I thought this had been resolved but it may still exist on or in some versions.

Are you receiving any error messages or notifications at the time of a new folder creation.
"Access Denied" "You don't have permissions ……" etc.
 

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