I just restarted my Lenovo laptop after an update to Windows 10 (not the initial upgrade to Windows 10 but a system update), and now I have some problems. I'm not really sure how to troubleshoot this, so I'll just list some of the problems I've been experiencing:
-- After the update and computer restart initially, Windows would not log in to my account after entering my password. It got stuck on the "Welcome" screen and I was forced to do a hard reboot.
-- Similarly, I now cannot get my computer to restart without requiring a hard reboot. It gets stuck on the "Restarting" screen.
-- Google Chrome will not open any web pages.
-- Microsoft Edge will open the most recent page I was at, but I cannot go to any other. Also, Edge will not close once opened.
-- My Dropbox application, which usually opens on its own at restart, will not do so.
-- I cannot open the task manager.
I've checked to see if any unexpected malware has been installed in my programs, but I do not see anything. Thank you for any help anyone can provide.
-- After the update and computer restart initially, Windows would not log in to my account after entering my password. It got stuck on the "Welcome" screen and I was forced to do a hard reboot.
-- Similarly, I now cannot get my computer to restart without requiring a hard reboot. It gets stuck on the "Restarting" screen.
-- Google Chrome will not open any web pages.
-- Microsoft Edge will open the most recent page I was at, but I cannot go to any other. Also, Edge will not close once opened.
-- My Dropbox application, which usually opens on its own at restart, will not do so.
-- I cannot open the task manager.
I've checked to see if any unexpected malware has been installed in my programs, but I do not see anything. Thank you for any help anyone can provide.
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