- Joined
- Aug 25, 2015
- Messages
- 10
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After a couple of 'Updates' ago I suddenly found that I could not sign in to Outlook or my Microsoft account on Edge, Firefox or Chrome. Then I discovered that I could not install new apps presumably because there was no 'Publisher' and a message saying that some files were corrupt! I had a chat with a guy at Microsoft Support and the only thing he could suggest was downloading a 'tool' to do a fresh install of Windows 10. When I tried the links he gave me I discovered that I had the same problem, I couldn't install anything, again presumably because there was no 'Publisher' present in the download.
I then decided that maybe I should do a 'Restore' and then almost everything was back to normal except that now I wasn't able to sign in to Skype, something about a start up error. Anyways I managed to download and install the new apps and I was also able to download and install from the links that the Microsoft guy had given me. It took nearly a whole day install a fresh version of Windows 10 and updates.
The current situation is that although I can sign into Outlook and my Microsoft account on Edge, all I get on Firefox and Chrome when I try to sign in is a white screen. I still can't sign in to Skype for the same reason as before and when I've tried to download and install Skype again Edge says it is a suspicious software and won't allow it to be installed. When I've tried on Firefox and Chrome it tells me that there are corrupt files and to download again.
Obviously there is a tweak to be made but I'm damned if I know what it is. Has any one else had, or has got this problem? Everything else works fine but all downloads do not show a 'Publisher' which I'm assuming is the reason why I cannot install new apps or programs which takes me back to exactly the same situation after a couple of 'Updates' ago.
Obviously a fresh install of Windows 10 was not what was needed!
I then decided that maybe I should do a 'Restore' and then almost everything was back to normal except that now I wasn't able to sign in to Skype, something about a start up error. Anyways I managed to download and install the new apps and I was also able to download and install from the links that the Microsoft guy had given me. It took nearly a whole day install a fresh version of Windows 10 and updates.
The current situation is that although I can sign into Outlook and my Microsoft account on Edge, all I get on Firefox and Chrome when I try to sign in is a white screen. I still can't sign in to Skype for the same reason as before and when I've tried to download and install Skype again Edge says it is a suspicious software and won't allow it to be installed. When I've tried on Firefox and Chrome it tells me that there are corrupt files and to download again.
Obviously there is a tweak to be made but I'm damned if I know what it is. Has any one else had, or has got this problem? Everything else works fine but all downloads do not show a 'Publisher' which I'm assuming is the reason why I cannot install new apps or programs which takes me back to exactly the same situation after a couple of 'Updates' ago.
Obviously a fresh install of Windows 10 was not what was needed!